Job Centre Officer

As a Job Centre Officer, you work one-to-one with people who want a job. You meet clients in person, have a conversation about their skills and what kind of work they want, and then help them get there. You give them advice on writing CVs, doing interviews, and finding openings. You also run groups and workshops to teach job-hunting skills like how to talk to an employer or how to do yourself justice in an interview.

You are also the link between job hunters and employers. You know what jobs are available locally and who is hiring, and you help match the right person to the right job. Some people you help face challenges - maybe they are disabled, or they have been out of work for a long time, or they do not speak English as a first language. You work with them at their pace and help them find a way forward. The job needs patience, problem-solving skills, and real belief in people.