Hardware, network and infrastructure foundation apprenticeship
Level 2 · IntermediateDigital 0.7 yr typical
About this apprenticeship
What it involves
The Hardware, Network and Infrastructure Foundation Apprenticeship at Level 2 introduces you to the physical and digital building blocks of modern IT systems - computers, servers, networking equipment, and operating systems. You will gain hands-on experience setting up, troubleshooting, and maintaining hardware and network infrastructure in a real workplace. It is an ideal first step into IT careers including network engineering, systems administration, and cybersecurity.
On the job
What you’ll learn
Computer hardware components and how they work together
Basic networking - IP addressing, switches, routers, and cables
Installing and configuring operating systems and software
Troubleshooting hardware faults and connectivity issues
Cyber security fundamentals and safe working practices
Following IT support processes and logging tickets
Working safely with electrical and data centre equipment
On the job
What you’ll do day to day
Set up and configure desktop computers and laptops
Connect and test network cables, switches, and routers
Install operating systems and apply software updates
Diagnose and fix basic hardware and connectivity faults
Log and prioritise support tickets accurately
Label and document cabling and equipment in server rooms
Follow safe working procedures when handling IT equipment
The deal
How this apprenticeship works
You earn a wage from day one. You are a paid employee, not a student. There are no tuition fees - the training is funded by your employer and the government.
About 20% is “off-the-job” training. Roughly a day a week is spent learning away from your normal duties - at a college, training provider, or online - working towards a recognised qualification.
It ends with an end-point assessment (EPA). Near the end, an independent assessor checks you can do the job to the national standard - through tests, a project, a portfolio or an interview. Pass it and you are fully qualified.
How to get there
What you need to start
Level 2 (Intermediate) - roughly GCSE level. Often open with few or no formal qualifications - a strong first step. Some employers ask for a couple of GCSEs.
What’s next: Typically leads on to a Level 3 (Advanced) apprenticeship.
Entry requirements are set by each employer and can vary - always check the specific vacancy.
Hear from employers
What it’s really like
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