Senior housing and property management
Level 4 · HigherSales, marketing and procurement 1.5 yr typical
About this apprenticeship
What it involves
A Senior Housing and Property Management professional oversees the management of residential properties and tenancy services, typically working for housing associations, local authorities, or private managing agents. Apprentices develop expertise in tenancy law, leasehold management, asset management, and customer service. This level 4 qualification leads to housing manager, property services manager, or head of housing roles.
On the job
What you’ll learn
Housing law - tenancy agreements, eviction procedures, and landlord obligations
Leasehold management, service charges, and estate management
Housing allocations, voids management, and rent accounting
Anti-social behaviour management and tenancy sustainment
Asset management, repairs, and planned maintenance programmes
Housing finance, performance management, and regulatory compliance
On the job
What you’ll do day to day
Manage a portfolio of residential properties and tenancy agreements
Investigate and resolve anti-social behaviour cases
Conduct property inspections and liaise with repairs and maintenance teams
Process housing applications, allocations, and mutual exchanges
Manage leasehold accounts and respond to service charge queries
Ensure compliance with housing legislation and regulatory standards
The deal
How this apprenticeship works
You earn a wage from day one. You are a paid employee, not a student. There are no tuition fees - the training is funded by your employer and the government.
About 20% is “off-the-job” training. Roughly a day a week is spent learning away from your normal duties - at a college, training provider, or online - working towards a recognised qualification.
It ends with an end-point assessment (EPA). Near the end, an independent assessor checks you can do the job to the national standard - through tests, a project, a portfolio or an interview. Pass it and you are fully qualified.
How to get there
What you need to start
Level 4 (Higher) - roughly Foundation-degree level. Usually needs Level 3 (A-levels, a T-Level, or an Advanced apprenticeship) or relevant experience.
What’s next: Can lead to a Level 5/6 apprenticeship or a more senior role.
Entry requirements are set by each employer and can vary - always check the specific vacancy.
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What it’s really like
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