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Filing Clerk

A filing clerk organises and stores a company's documents and records so they can be found quickly when needed. It is steady, methodical work that suits people who are tidy, careful and like keeping things in order.

Filing Clerk

20

Public Services & Government

AI IMPACT
AI USED FOR20%moving to65%
THE DOOR, NOWB
THE DOOR, 20 YRSD
STARTING PAYnot published
MOAT NOT YET CLASSIFIEDA real score, but the moat is not yet classified. No claim either way.

THE DOOR: A easy to E extremely hard, now and in 20 years

AI is used for very little of this work today
Hands-on work, caring for people and dealing with the real world are among the hardest things to automate, and this job leans on them. We have not yet formally classified its moat, so we make no claim either way, but the exposure score speaks for itself.

The role

The job is sorting, labelling, filing and retrieving paper and digital documents, keeping records accurate and confidential, and helping colleagues find what they need. Being organised, careful and discreet matters, since misfiled or lost documents cause real problems and some records are sensitive.

It is mostly office-based with regular weekday hours, and pay commonly starts around the minimum or low end. The work can be repetitive and involve some standing, reaching and lifting of files, so reliability and attention to detail are what count.

You can usually start with no formal qualifications and learn on the job, or come in through a business administration apprenticeship. It is a common entry point into office work and can lead to wider admin roles.

Daily responsibilities

  • Sort and file paper and digital documents
  • Label and organise records clearly
  • Retrieve files when colleagues need them
  • Keep confidential records secure
  • Update and archive old records
  • Photocopy and scan documents
  • Follow data protection rules